Privacy Policy

This Privacy Policy explains how Virtual Mining ("we " or " us  "), collects, uses, discloses and protects your personal information. This Privacy Policy explains which information we collect, use, process and protect your information and what options our users have with regards to their personal information.

Personal information means any data relating to an identified or identifiable natural person. This policy applies to information we collect when you access or use Virtual Mining Website, Virtual Mining Services, and Virtual Mining Account (collectively, " Virtual Mining Services ") or otherwise interact with us as described below. By using the Virtual Mining Services or interacting with us as described below, you confirm that you are aware of this Privacy Policy.

We may amend this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this policy, and in some circumstances, we may provide you with additional notice, including, for example, by adding a statement to the homepage of the Virtual Mining Website or by sending you an email notification. We strongly encourage you to review the Privacy Policy whenever you access or use Virtual Mining Services to stay informed about our information practices and your privacy rights and choices.


We collect information you provide directly to us and we also get some information about you when you interact with Virtual Mining Services. For example, we collect information about you when you create an online account, complete a transaction, fill out a form, respond to surveys, post messages on Virtual Mining Website or otherwise communicate with us.

The types of information we may collect are as follows:

  • Contact information, namely your email address;

  • Your bitcoin address;

  • Account information such as username and account preferences;

  • All information associated with renting of Mining Rigs namely: mining pool, algorithms used, amount of funds Buyer is willing to pay on his order, payments, number, duration, modification and termination of orders and other order parameters;

  • All information associated with making Mining Rigs available for renting namely: information on Mining Rigs including information about Mining Rigs hardware, quantity and quality of provided hashing power, hashing power validation, hashing power speed, payments, connection settings, errors and malfunctions and other parameters regarding the provision of hashing power;

Bitcoin address does not in itself allow us to identify an individual person and would as such in certain jurisdictions not be considered personal information. In such jurisdictions, if we do combine this non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

When you access or use the Virtual Mining Services, we automatically collect information as follows:

  • Transaction information:  we collect information about the transaction you complete via the Virtual Mining Services, including the amount of funds associated with a rental order, selected mining pool and other transaction information regarding hashing power.

  • Device and Log information:  we collect information about the computer or mobile device you use to access the Virtual Mining Services, including device identifiers, mobile network information, type of operating system, type of hardware used and the type of browser used. We also log information about your use of the Virtual Mining Services, including access times, pages viewed, IP address, other standard web log data, and the page visited before and after navigating to our websites.

  • Cookies and similar tracking technologies:  we may use cookies, web beacons, and other tracking technologies to collect information about you when you interact with the Virtual Mining Services, including information about your browsing behavior on our Virtual Mining Services. For more information on cookies, please see below.

  • Data we collect from third party providers:  We use third party providers, including Google and others, to collect information about your use of Virtual Mining Services and enable us to improve how the services work. The information allows us to see the overall patterns of usage on Virtual Mining Services, helps us record any difficulties you have with the services, shows us whether our advertising is effective or not, and allows us to use responses to advertisements to optimize ad performance. Google uses cookies and other, similar technologies to collect information about the services use and to report website trends to us, without identifying individual end-users or visitors to us. See below for more information, or to opt out of these practices:

  • You can learn about Google’s practices by going to, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at



We use your data to operate effectively and provide the best experience with our services.

We use your data to authorize access to Virtual Mining Services, to provide customer support, to manage your account(s) and send you technical notices, updates, security alerts and support and administrative messages. We also use your data to process transactions, to send notices about your transactions and to help prevent potentially prohibited or illegal activities and enforce our user agreements.

With the help of the data you provide us and with linking or combining it with information we obtain from others, we personalize, measure and improve the Virtual Mining Services.

We may also carry out any other purpose for which the data was collected, to the extent such purpose is necessarily contemplated by the collection of such information or as otherwise notified in the Virtual Mining Services at the time of collection.

We use third party services to help us provide our services effectively (e.g., maintenance, analysis, audit, transactions, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.


We use your email address to get in contact with you, to deliver marketing and promotional offers on behalf of Virtual Mining and others.

You may opt out of receiving promotional communications from us by following the instructions in those communications. You may also opt out of receiving our newsletter or certain administrative emails by modifying your communications preferences through the Account Settings page of your online account. If you opt out of receiving promotional communications, we may still send you transactional, security or relationship messages, such as those about your account or our ongoing business relations.


We target (and measure the performance of) ads to users, visitors and others both on and off our services directly or through a variety of partners. We are using data from advertising technologies on and off Virtual Mining Services, like web beacons, ad tags, cookies, and device identifiers.


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. They are typically stored on your computer’s hard drive.

We use both session and persistent cookies. Session cookies expire when you log out of your account or close your browser. Persistent cookies remain on your computer or mobile device until you erase them or they otherwise expire. Most web browsers are set to accept cookies by default. You are free to decline most of our cookies if your browser or browser add-on permits, but choosing to remove or disable our cookies may interfere with your use and functionality of the Virtual Mining Services. Additionally, we may use certain persistent cookies that are not affected by your browser settings, but will use such cookies solely for identity verification and fraud prevention purposes. You may refuse cookies by turning them off in your browser, however, you should be aware that our site, like most other popular sites, may not work well with (especially session) cookies disabled. For more information about cookies and how to block, delete or disable them, please refer to your browser instructions, or contact us at .  

We use third party service provider(s), to assist us in better understanding the use of Virtual Mining Website . Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how visitors navigate around our site, what products are browsed, and general transaction information. Our service provider(s) analyses this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors' interests in our website and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are using our services. Our service provider(s) is/are contractually restricted from using information they receive from our website other than to assist us.


We will only use and disclose your personal information internally in order to:

  •  Understand and meet your needs and preferences;

  •  Develop new and enhance existing service and product offerings;

  •  Manage and develop our business and operations;

  •  Carry out any purposes for which we have received your consent; and

  •  Meet legal and regulatory requirements.

We may disclose any information we collect about you, whether you are a current or former customer, with law enforcement, data protection authorities, government officials, and other authorities, when:

  • compelled by subpoena, court order or other legal procedure;

  • we believe the disclosure is necessary to prevent physical harm or financial loss;

  • disclosure is necessary to report suspected illegal activity;

  • disclosure is necessary to investigate violations of this Privacy Policy or our Terms of Service.

  • we obtain your consent or at your direction.

Other than in connection with a merger, sale of Virtual Mining's assets, financing or acquisition, we will not sell or rent any of your information to third parties for their own marketing purposes.


3.1.1 Virtual Mining Service

We share some of your data with third party service providers for analytic purposes in order to provide the best user experience. We are sharing data gathered from cookies, device identifiers and usage data with:

  • Google Analytics to track and examine the use of Virtual Mining Website in order to prepare reports and analysis.

3.1.2 Advertising and Analytics (Non-Personally Identifiable Information Only)

We use third-party analytics and advertising providers to help us analyze and improve our services. W e are sharing data gathered from cookies and usage data and do not share information that personally identifies you.

We use Google AdWords to connect data gathered from Google AdWords advertising network with actions performed on Virtual Mining Website.


We collect, use and share data as described above.

We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent  (where you have given consent), contract  (where processing is necessary for the performance of a contract with you - learn more in our Terms of Service on Virtual Mining Website ) and “ legitimate interests ”.

Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time  and where we rely on legitimate interests, you have the right to object . If you have any questions about the lawful bases upon which we collect and use your personal data, please contact our Data Protection Officer at



We retain personal data for as long as necessary to fulfill purposes described in this Privacy Policy, subject to our own legal and regulatory obligations. In accordance with our record keeping obligations, we will retain basic account information and information about performed transactions for at least 5 years after an account is closed.


Regarding your personal data, you have following options:

  • Delete data : You can request deletion of your personal data that we have about you. We will delete the data that we are not legally obliged to keep and since some of the data is necessary to provide Virtual Mining Services to you, you will not be able to use our services after the deletion;

  • Change or correct data : You have the right to request change of incorrect personal data that we have about you;

  • Object to or limit or restrict use of data : You can request that we stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).

  • Right to access and/or take your personal data:  You have the right to ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.

You can make a request for any of the above mentioned actions by sending an email to


You may access and review or update your online account information at any time by logging into your account.

If you choose to close your Virtual Mining Account, please contact us at Your account will be deleted and your personal data will be erased within 30 days of receiving your request.

We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse or enforce our Terms of Service. We will retain de-personalized and fully encrypted information after your account has been deleted.


We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any non-public personal information.

We protect your information using reasonable physical, technical and administrative security measures, including by limiting access to your information to employees with a need to know such information. To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.  


If you have any questions or concerns regarding this Privacy Policy, please contact us at

Last updated: April 26, 2019